Shoppers StopPlacement Cell
Key Responsibilities CRM Campaign Support • Assist in the execution of CRM campaigns across Email, SMS, WhatsApp, and Push Notification channels. • Coordinate campaign calendars and ensure timely deployment of customer communication. • Support customer segmentation and audience selection for targeted campaigns. • Help maintain CRM databases and ensure data accuracy.Agency Coordination • Act as a day-to-day point of contact for creative, CRM, and media agencies. • Follow up on campaign deliverables, timelines, and approvals. • Coordinate with agencies to ensure assets, creatives, and reports are delivered on schedule. • Track action items and maintain campaign documentation.Data Analysis & Reporting • Extract and compile campaign performance data from CRM and marketing platforms. • Prepare weekly and monthly dashboards covering key metrics such as open rates, click rates, conversions, and customer engagement. • Identify trends and provide basic insights to improve campaign performance. • Support ad hoc data requests from the marketing team.Marketing Operations • Assist in maintaining campaign trackers, reports, and project timelines. • Support the team in monitoring campaign execution and quality checks. • Work cross-functionally with marketing, design, e-commerce, and agency partners.
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SkillCircle never asks for payment to apply, interview, or get placed. Never pay anyone in exchange for a job, and report anyone who asks.
This role accepts applications on the company’s own site.
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